Training and Development in Security Solutions

SSMS Security undertakes various training interventions for its security personnel. The pedagogy is prepared as per the guidelines of PSARA Act and trains Security Guard, Rapid Response Team, Security Supervisor, Gunmen, Lady Guards, Computer Operator Etc etc.

The fresh recruits receive a 14-day training programme at our in-house training center’s, which equips them with the skill sets relevant to their job and career growth. The focus has been on theory, practical, physical, and games in all the training syllabus.

Additionally, SSMS Security undertakes special training interventions for its Quick Response Team – QRT Officers. The training encompasses – handling low-tech confrontations with intruders, eliminating false triggers and managing medical emergencies.

After successfully completing training, all the security personnel have been posted in different units of Standard Security & Manpower Solutions according to their rank/designation and job suitability. Post-deployment, periodic training is undertaken regularly through SSMS Security’s propriety training Program.

The Standard Security & Manpower Solutions training Program includes continuous on-job training on fire safety, searching and frisking, mob control, access control and vehicle management, among others and is delivered via offline Training Classes, tabs and mobile phones. SSMS Security learning modules are also delivered based on the client’s requirements.

BASIC INDUCTION TRAINING

Before Deployment, it is mandatory for all Guards to undertake a Basic Induction Training which imparts necessary skills to perform duties.

ON JOB TRAINING

Once in Two Months. – Along with lessons on basic guarding skills they are taught the rudiments of First Aid, Fire Fighting and Self- Défense.

REFRESHER TRAINING

Once in Six Months.

SCOPE OF THE TRAINING

• To provide total Security Basic General Knowledge.
• Communication, Security Body Language, How to ask questions, & Physical training.
• Personal behaviour on duty & mannerisms and Public Relation.
• Handling different people, Visitors/ Control and Parking control.
• Identification of documents e.g. Gate Pass, ID. Card Etc.
• Preserving the Incident Scene.
• First Aid, Emergency Treatment & Other ailments.
• Knowledge of Frisking, Metal Detector & Electronic Equipment’s.
• Evacuation Procedures.
• Fire Prevention & protection.
• Knowledge of total Fire Fighting Training.
• Fire Drill, Foot Drill demo & practice.
• Firefighting equipment’s and Types of Extinguishers.
• How to handle fire Hydrant, sprinkler system, smoke Detector etc.
• Access Control: to provide understanding of identification, CCTV, access control processes, procedures and technology.

Training and Development in Facility Management Solutions

Learning and Development is one of the most critical business support functions for Facility Management companies under SSMS Group. Structured training interventions have been inculcated at every level of the employee’s life cycle – including developmental and transformational training programs, bringing in required improvement in the employee’s skills and behaviour in accordance with the demand of their role among others.

The group implements multiple approaches to achieve this training delivery – physical training intervention, digital tools and platforms through mobile phones and tabs and on-site training champion’s support.

We hire, train and prepare young and talented Hotel Management graduates to become leaders in the industry. The group companies undertake a one-year management training program in which Junior Management Trainees – JMT’s are trained theoretically and practically in all aspects of facility management with exposure to various industry segments.